Effective Date: 2/22/2026
Last Updated: 2/22/2026
Welcome to Hello Home Reminders (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, sign up for reminders, participate as a service provider or partner, or otherwise interact with our services.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you:
- Sign up for home maintenance reminders
- Submit a service provider interest form
- Become a white-label partner
- Contact us
- Subscribe to emails or SMS messages
We may collect:
- First and last name
- Email address
- Phone number
- Mailing address
- Property address
- Property details
- Service preferences
- Marketing preferences
- Business information (for vendors/partners)
- Payment information (processed securely through third-party payment providers)
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time on site
- Referring website
- Cookies and tracking technologies
We use analytics tools (such as Google Analytics or similar platforms) to understand how users interact with our website.
C. Information From Third Parties
We may receive information from:
- Service providers
- Marketing partners
- Publicly available property records
- Referral partners
This may include name, address, and general property-related information.
2. How We Use Your Information
We use your information to:
- Send home maintenance reminders
- Match homeowners with local service professionals
- Provide white-label partner services
- Process payments
- Improve our platform
- Send newsletters, updates, or marketing communications
- Provide analytics to service partners regarding campaign performance
- Comply with legal obligations
We may use anonymized or aggregated data for reporting and business insights.
3. How We Share Information
We do not sell personal information.
We may share information in the following circumstances:
A. With Service Providers
If you request or consent to being connected with a local service professional, we may share relevant contact and property-related information with that provider.
B. With White-Label Partners
If you signed up through a partner referral link, your information may be shared with that partner for customer relationship purposes.
C. With Service Vendors & Contractors
We may share limited information with trusted vendors who help us operate our business (e.g., email platforms, CRM systems, automation tools, hosting providers).
D. Legal Compliance
We may disclose information if required to comply with applicable laws, regulations, subpoenas, or legal processes.
4. Email and SMS Communications
By signing up, you consent to receive:
- Maintenance reminder emails
- Service-related notifications
- Partner communications (if applicable)
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to SMS messages
- Contacting us directly
We comply with CAN-SPAM and applicable messaging regulations.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Track analytics
- Personalize content
- Measure marketing effectiveness
You can disable cookies in your browser settings, though some features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
You may request deletion of your data at any time (see Section 9).
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Your Privacy Rights
Depending on your state of residence (including New Jersey and other U.S. jurisdictions), you may have rights to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at:
📧 support@hellohomereminders.com
We will respond within a reasonable timeframe.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy, please contact: Hello Home Reminders
Email: support@hellohomereminders.com